Derbyshire Fire and Rescue Service choose Jobtrain

Derbyshire Fire and Rescue Service choose Jobtrain

Protecting the communities of Derbyshire

Derbyshire Fire & Rescue Service employs over 800 people, made up of approximately 342 wholetime firefighters, 322 On-Call duty system firefighters, 38 Command and Control personnel and 176 support staff. The Service is headquartered in Ripley, Derby and operates 31 fire stations and three area offices.

Derbyshire Fire Rescue Service careers

Derbyshire Fire Rescue Service careers

THE BACKGROUND of hiring processes and the need to implement an applicant tracking system

Before implementing Jobtrain, Derbyshire Fire & Rescue Service had a legacy applicant tracking system. They found it not well supported and it was fast becoming out-of-date, to the degree that they found it was easier to manage some processes in a paper-based way rather than using the ATS System – particularly if hiring managers needed to review candidates.

so How did the Jobtrain ATS System help the Service?

Passing with flying colours, our applicant tracking system was chosen following a technical drill through of the system’s capabilities and also addressed the issues they had with their previous ATS system. Derbyshire Fire & Rescue Service also recruit for volunteers, and with Jobtrain they now manage their volunteer recruitment (previously a paper-based process) via our ATS too.

The applicant tracking system

Our ATS system is a modular platform (on top of the standard system, our clients can pick and choose which additional modules they’d like to include in their platform). On top of the standard ATS system, Derbyshire Fire & Rescue Service chose to implement the following additional features to further increase the recruitment experience both in-house and for candidates and recruitment agencies:

The result

Before implementing our ATS, Derbyshire Fire and Rescue Service had (in their own words) a clunky system that was not a specialist or best in class.

Introducing the Jobtrain ATS has dramatically enhanced the candidate process and experience, improved internal governance and tracking and aided granular and wide range reporting. Automation, tracking and reduction in queries has positively reduced admin time and cost.

Timed online assessments

The addition of our specially developed online testing facility that includes videos and images for Frontline Fire-fighter Recruitment, has resulted in the blue light service being able to completely remove a separate piece of software entirely. This has reduced administration, as well as achieving a further cost-saving.