Future NHS Workforce Solution · Updated August 2026

The national platform will include recruitment. That much is confirmed. What has not been published is what the recruitment functionality will actually do, or when your organisation will get it. NHSBSA has published that early adopters deploy first in Q3 2027, with full deployment running between Q1 2028 and Q1 2030. That leaves most trusts two to four years of hiring to do before anything changes.
This page sets out what is known, what is not and what it means if you have a recruitment decision in front of you now. Where the programme has not published detail, we say so rather than filling the gap. We review it monthly.
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Q3 2027 The earliest any trust deploys and only around 10% of them |
2028-30 When everyone else follows, in four waves |
0 Published dates for the recruitment element specifically |
2 – 4 years Of hiring to do before anything changes for you |
Key finding
Talent acquisition is one of seven domains in the Future NHS Workforce Solution and one of three that are genuinely new. ESR has never had recruitment functionality. But the entire published specification for it runs to two short lists and no date has been published for when the recruitment domain arrives as distinct from HR and payroll migration.
In October 2025 the NHS Business Services Authority awarded a 15 year contract to Infosys to build the Future NHS Workforce Solution, valued at £1.2bn, or £1.4bn including VAT. It replaces the Electronic Staff Record (ESR), which holds the records of and pays around 1.9 million NHS staff in England and Wales, roughly 5% of the UK workforce, processing £55bn of payroll a year.
It is a large and welcome piece of work. ESR runs on ageing technology and the software beneath it is due to be decommissioned in 2035. Something had to replace it and a single connected platform across the employment lifecycle is a sensible ambition.
Seven functional domains have been identified. Three are new rather than improved versions of what ESR already does: talent acquisition, career development and performance management.
The left-hand column is the entire published specification for the recruitment element, drawn from the contract award notice and the NHSBSA briefing pack. The right-hand column is everything that determines whether a recruitment system actually works in an NHS trust.
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What we know Published and confirmed in writing ✓ Demand identification and vacancy management ✓ Talent sourcing and job marketing ✓ Vacancy posting ✓ Candidate assessment ✓ Applicant tracking and management ✓ Onboarding ✓ Metric and analysis |
What we do not know Not yet published. Design work is ongoing ? How configurable it is and who is allowed to configure it ? Application form building, scored assessment and shortlisting ? Candidate experience and accessibility standards ? Reporting, including WRES, WDES and time to hire returns ? Job boards, DBS, right to work and occupational health links ? The future of NHS Jobs ? Whether Trac and other local systems are displaced or coexist |
None of that is a criticism. A programme at this stage would not be expected to have published it and design work is still running with more than 400 people involved. But it does mean that anyone telling you today what the recruitment functionality will be like is guessing, and that includes us.
We have kept ourselves out of the argument above deliberately, because it stands without us. But it is fair to ask who wrote it.
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Some trusts have already worked through this decision. Leeds Teaching Hospitals, Leicestershire Partnership, Mid Yorkshire Teaching and The Princess Alexandra Hospital all sit in an FWS wave and each chose to act rather than wait. So do NHS Blood and Transplant, NHS Property Services, NHS Resolution and The Royal College of Pathologists. None of them were trying to buy their way around the national programme. They looked at the two to four years of hiring in front of them and decided not to spend it on a process that was already costing them.
It was like discovering fire or the wheel.
NHS Property Services, using Jobtrain since 2022
Leicestershire Partnership NHS Trust, after replacing a fragmented process with a single documented one.
That return starts in the first year, not in 2030. And a documented process, clean structured data and hiring managers who already work digitally are not written off when the national platform arrives. They are what you migrate with.
If waiting is the right call for your organisation, wait. We would rather you reached that view with the published facts in front of you than with a sales pitch. If it is not the right call, we are easy to talk to.
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Or book 20 minutes to talk through where your process stands today. No pitch →
Sources: NHSBSA Future NHS Workforce Solution Transformation Programme. Find a Tender award notice 2025/S 000-071542. NHSBSA delivery phase briefing pack, February 2026, published via Hywel Dda University Health Board committee papers, 17 February 2026. NHS England Provider Workforce Returns. Reviewed monthly, information as at 20 August 2026.
This is the part most people have not been told and it is the part that changes the decision.
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Through 2026 Foundational readiness. Design workshops and testing with around 30 organisations. No product in any trust. |
Q3 2027 Early adopters are the first to deploy, around 10% of the NHS workforce. The earliest any trust sees the new platform. |
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Q1 2028 to Q1 2030 Full NHS deployment in four waves. Each wave contains low, medium and high complexity organisations, so most trusts sit somewhere in here. |
2035 ESR support ends and the system is decommissioned. |
The waves are not sequenced by size or region. Each of the four waves contains low, medium and high complexity organisations and each organisation moves through foundational readiness, then implementation, then deployment and hypercare. Being large or complex does not automatically put you last.
The published dates describe the platform, not the recruitment domain. Nothing published separates when talent acquisition arrives from when HR and payroll migration happens. They are being conflated almost everywhere and for a recruitment decision it is the only date that matters.
Appetite for the programme is real. More than 90% of NHS Wales organisations volunteered to be considered as early adopters and Hywel Dda University Health Board has confirmed in its own board papers that it has been selected. This is not a programme the service is resisting.
Scotland is out of scope. ESR covers England and Wales only, so NHS Scotland has no FWS wave and no migration to plan for.
Two questions worth putting to NHSBSA
1. Which wave is our organisation in?
2. When does the recruitment domain specifically arrive for us, as distinct from HR and payroll migration?
Almost nobody we speak to can answer either yet. NHSBSA has said organisations should expect implementation wave plans setting out when and how they will onboard, so it is reasonable to ask for that now rather than wait for it.
If your contract ends before your wave, you cannot wait. If your Trac or NHS Jobs arrangement expires before the platform reaches you, a decision has to be made regardless. The only question is whether you make it deliberately or by default, under time pressure and with fewer choices.
Waiting carries its own risk. The consistent worry in NHS board papers is not whether the platform will work. It’s whether organisations have the capacity to absorb the change. One health board records it plainly: that user organisations may not have sufficient capacity or capability to implement the required process and technology improvements, which could result in lower take up, sub-optimal implementation and reduced local benefits.
Your obligations do not pause. WRES and WDES reporting continues. Time to hire is reported monthly through the Provider Workforce Returns. Vacancies continue. None of it waits for a national programme.
The gap is not a gap. It’s several thousand appointments.
| If you hire | 3 years to your wave | 4 years to your wave |
| 500 a year | 1,500 appointments | 2,000 appointments |
| 1,000 a year | 3,000 appointments | 4,000 appointments |
| 2,000 a year | 6,000 appointments | 8,000 appointments |
| 4,000 a year | 12,000 appointments | 16,000 appointments |
Every one of them on the system you have today. If the system is already causing you problems, you’re choosing to repeat those problems this many more times.
The pressures that continue between now and your wave
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8 weeks NHS England’s time to hire target |
14+ weeks The average trusts actually report |
30% Required cut in agency spend |
10% Required cut in bank costs |
NHSBSA has identified four pillars of foundational readiness that all organisations need to activate ahead of their wave. These are its words, not ours.
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Pillar 1 Leadership and Governance Establish clear local ownership, leadership and governance to drive transformation decisions and accountability. Does your recruitment system affect this? In part Vacancy approval with an audit trail is governance you can evidence, rather than an email chain you cannot. |
Pillar 2 Data and Process Begin data cleansing and process mapping to ensure accuracy, consistency and readiness for the new solution. Does your recruitment system affect this? Directly A documented process and a single structured record per candidate is exactly what this pillar asks for. |
Pillar 3 Capacity and Skills Assess resource capacity and build the skills needed to deliver and sustain change effectively. Does your recruitment system affect this? In part Hiring managers already working digitally are not learning a new way of working during a national migration. |
Pillar 4 Engagement Stay connected through regional engagement, champion networks and proactive communication with the programme team. Does your recruitment system affect this? No This one sits between you and NHSBSA. No supplier can do it for you. |
Three of the four are shaped by how you run recruitment today. The fourth is not and we would rather say so than claim otherwise.
Not one of those things is thrown away when the national platform arrives. They are the things that decide whether your migration goes well or badly. The work does not compete with the Future NHS Workforce Solution. It is the preparation for it.
What NHSBSA is telling boards
This is a major organisation-wide transformation, not just an upgrade from ESR. And: early preparation reduces risk, cost and pressure. Two of the five key messages NHSBSA puts in front of NHS boards.
Ask your resourcing lead how many of these you could evidence today. One documented recruitment process used the same way across every division. Approval and vacancy control with an audit trail. A single record per candidate rather than data spread across inboxes and spreadsheets. Structured, exportable data with a known owner. Reporting you can produce without rebuilding it by hand each month. Hiring managers already used to a modern digital process. A live, real-time ESR link proven in production.
If the answer is most of them, waiting is a perfectly reasonable position and we would tell you so. If the answer is not many, the national programme is not going to fix that for you. It is going to arrive on top of it.
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Waiting for the Future NHS Workforce Solution before changing your recruitment system depends on two things: when your current contract ends and which wave your organisation is in. Early adopters deploy from Q3 2027 and full NHS deployment runs between Q1 2028 and Q1 2030, so most organisations are two to four years away. If your contract expires before your wave arrives, waiting is not available to you. If it doesn’t, the question is how many people you will hire in the interim and whether your current process can carry that volume.
Yes, the Future NHS Workforce Solution will include an applicant tracking system. Talent acquisition is one of seven functional domains and one of three that are new rather than carried over from ESR. The published scope covers demand identification, talent sourcing, job marketing, candidate assessment, applicant tracking and onboarding. What has not been published is the detail of how it will work.
NHSBSA has published that early adopters of the Future NHS Workforce Solution will be the first to deploy in Q3 2027, with full NHS deployment between Q1 2028 and Q1 2030. No date has been published for the recruitment domain separately from wider migration, so trusts should ask NHSBSA directly which wave they are in and when recruitment specifically arrives.
No position has been published on locally procured recruitment systems such as Trac and none on the future of NHS Jobs if the Future NHS Workforce Solution will replace any of these platforms. Whether they will be displaced or coexist with the national platform is not yet known.
NHSBSA has identified four pillars that all organisations need to activate ahead of migration to the Future NHS Workforce Solution: Leadership and Governance, Data and Process, Capacity and Skills and Engagement. Data and Process covers data cleansing and process mapping to ensure accuracy, consistency and readiness for the new solution.
Buying a recruitment system now doesn’t have to mean wasted investment later, as long as the payback period is shorter than the wait for the national platform. It also depends on what you count as the investment. A documented recruitment process, accurate structured data and hiring managers trained in a modern digital process all sit inside NHSBSA’s foundational readiness pillars, so they migrate with you rather than being written off.
The full cohort of NHS organisations who will adopt the Future NHS Workforce Solution has not been published by name. It represents around 10% of the NHS workforce across England and Wales. Hywel Dda University Health Board has confirmed in its own board papers that it was identified as an early adopter for NHS Wales, where over 90% of organisations volunteered to be considered.
No, the Future NHS Workforce Solution replaces ESR, which covers England and Wales. NHS Scotland does not use ESR and has no FWS migration wave, so the programme does not change recruitment system decisions for Scottish health boards.
The Future NHS Workforce Solution is being delivered by Infosys under a 15 year contract awarded by NHSBSA in October 2025 and valued at £1.2bn. Infosys is contracted to take over the running of the existing ESR service by 31st August 2026 and to run it from 1st September 2026, while designing and building the new platform in parallel. ESR support ends in 2035.
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