100% candidate satisfaction with Jobtrain

100% candidate satisfaction with Jobtrain

Isle of Man Government awards Jobtrain a 5-year term as their ATS supplier following a formal tender process

The Isle of Man is a self-governing British Crown Dependency with its own parliament, government, and laws. The Isle of Man Government is the largest employer on the island – in total, they employ approximately 11,500 people (23% of the working population). Government employment spans a wide range of roles and industries, including airport, marine port, police, health, fire, education, and usual government ministries/civil service roles.

We entered a partnership back in 2014, spanning 7 years of creative, impactful recruitment. When the existing contract for their ATS came up for renewal, the organisation went out to tender for ATS providers to ensure best value for money was being achieved.

Following an impartial and formal tender process, in November 2021 we were awarded a 5-year contract to continue to supply the Isle of Man Government’s ATS.

Chris Keeling, CEO and founder of Jobtrain said:

“We have really enjoyed working with the Isle of Man in recent years, and we’re delighted that our service and technology is coming out on top again after such a formal tender process.

Recruitment is tough at the moment for most organisations, but with the hiring tools we’re able to provide to the Isle of Man Government, they are in a very good place to succeed.”

candidate satisfaction INCREASED to 100% by using Jobtrain

Isle of Man Government’s diverse recruitment needs

The flexibility of our recruitment software has ensured the Isle of Man Government can effectively manage their extremely diverse recruitment needs – from managing the recruitment of doctors and teachers to police officers and bus drivers (the list goes on!) The Isle of Man Government have also benefitted from Jobtrain through tailoring their applications and interview & onboarding processes for the variety of roles they recruit for.

Two stage applications and an improved candidate experience

The Isle of Man Government puts great store in ensuring that candidates who apply for jobs with them have an excellent experience. They track candidate satisfaction regularly through surveys and discovered that more than a few candidates were frustrated at the lengthy process they had to go through to apply for a role.

Working with their Jobtrain Client Success Consultant, the Government introduced our two-stage application process – allowing candidates to apply quickly online without the hassle of completing a full application form at the outset.

The result? A huge 100% of candidates felt that the application process was good or outstanding following this change.

What could you achieve?