Dumfries and Galloway Housing Partnership

Dumfries and Galloway Housing Partnership

“Jobtrain provides an excellent online recruitment system at a reasonable cost (with no hidden extras) with fantastic, continued client support.”


The Wheatley Group careersAbout The Wheatley Group and DGHP

The Wheatley Group and Dumfries and Galloway Housing Partnership (or DGHP for short!) is Scotland’s largest housing, care and property management group. DGHP owns and maintains more than 10,300 homes across Dumfries and Galloway and has invested more than £200 million in their tenants’ homes.

The DGHP housing partnership employs over 200 people across the region and first went live with our applicant tracking system back in 2013, and continually report positive user and applicant feedback.


DGHP recruits approximately 40 vacancies per year, attracting an average of 20 and a maximum of 100 applications for each role. Prior to the introduction of Jobtrain, DGHP’s HR team were spending a lot of time administering the recruitment process, responding to candidate queries, and guiding recruiting managers through the short-listing paperwork required.

With the introduction of our applicant tracking system, DGHP have seen that the time the HR team needs to spend on recruitment administration has dramatically reduced.

Recruiting managers are able to review candidates directly in Jobtrain, and record their shortlisting evidence on the ATS system. Recruiting managers report that the system is user friendly.

HR has found they can train a manager to review applications and shortlist using Jobtrain in less than 20 minutes.

DGHP had the following objectives

  • To reduce overall administration costs and time by introducing an automated applicant tracking system.
  • An ATS System that is simple and easy to use for hiring managers, that ensures applicants’ personal details are fully anonymised to those shortlisting, and that shortlist scores and evidence can be easily recorded on the ATS.
  • A candidate website design that is consistent with their employer and corporate branding.
  • An applicant tracking system that allows effective and efficient candidate data capture and information reporting to measure key recruitment metrics such as Equality and Diversity data.

“Jobtrain provides an excellent online recruitment system at a reasonable cost (with no hidden extras) with fantastic, continued client support. The system is extremely user friendly for both DGHP and candidates and the IT department do not need to be involved at all.”


The applicant tracking system

The DGHP ATS system consists of the following features:

Branded candidate sites (for their own employees and for external applicants)

Seamlessly linked from the DGHP external website, the separate candidate portals enable DGHP to advertise all of their live internal and external vacancies to the appropriate audiences. Candidates and employees can review and apply online for live vacancies, register their interest for future opportunities and refer vacancies onto friends and colleagues.

Online shortlisting forms

DGHP use tailored online shortlisting forms to record the shortlisting evidence of two recruitment managers against each candidate. Candidate’s shortlisting scores can be easily compared on screen, ensuring that those candidates who most closely match the core criteria for the job role are progressed to the next stage in the recruitment process – greatly reducing the time spent recording, storing and administering shortlisting paperwork.

Hiring manager access

Every hiring manager has individual access to the ATS system to manage their hiring more effectively, reducing time to hire, improving communication and ensuring consistency. Candidate applications are anonymised for hiring managers, ensuring that shortlisting decisions are based wholly upon the evidence the candidate provides within the application form demonstrating their ability to meet the requirements of the job.

If they ever need support or help with Jobtrain, our comprehensive support service is freely available to hiring managers.

Reporting suite

DGHP utilise our reporting suite to track any aspect of their recruitment activity, saving time and driving cost efficiencies.

Unlimited and outstanding support

All DGHP users have unlimited phone and email access to our support team, alongside their dedicated Client Success Consultant. For their candidates, we also provide access to the same phone and email support service, should they require help with applications.