Leicestershire Partnership NHS Trust joins our family of NHS clients

Leicestershire Partnership NHS Trust joins our family of NHS clients

From backlog to fast-track

How Jobtrain helped automate and streamline recruitment at Leicestershire Partnership NHS Trust

The challenge

Rising workforce demand and vacancy growth from 2022 pushed time-to-hire up and created operational strain for Leicestershire Partnership NHS Trust (LP NHS Trust).

Legacy processes depended on multiple systems, manual communications and mail-merges, with avoidable rework, challenging visibility for stakeholders and information risk. The Resourcing team set a 37-day SLA but performance slipped as volumes spiked and demand and workload increased.

The LP NHS Trust team implemented Jobtrain as an alternative applicant tracking solution to NHS Jobs. The combination of the recruitment transformation project and the new single recruitment software solution has delivered both large cost savings and efficiency gains.

NHS hospital


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Read on – the approach Leicestershire NHS Hospital Trust took ⇩

The approach they took

  • Procured and implemented the Jobtrain ATS with a 360°real-time ESR integration and a bespoke process design covering approvals, shortlisting, interviews, offers, compliance checks and central onboarding.
  • Streamlined communications inside a single candidate record with automated updates and scheduled reports to L&D, Workforce, IT, Employee Services and NHSE.
  • Equipped users at scale: 500+ hiring managers trained, extensive step-by-step guides, recorded sessions and process flows; 70+ operational reports to manage workflow and foresight.
  • Iterate continuously through quality improvement workshops and feedback loops across Resourcing, Onboarding Officers, hiring managers and candidates.
    From

Time saved

50% reduction in admin time

Vacancy control: 50% reduction in admin time thanks to a uniform, visible and auditable workflow.

66% reduction in contract processing time

Contract production: 66% reduction in processing time per contract, saving 28 hours/month at planned starter volumes.

21 hours of clinical time saved

Induction and onboarding: shorter induction and digitised hand offs save 12 hours/month (L&D admin), 8 hours/month (OD), and 21 hours/month of clinical time.

10 hours a week saved

Inbox demand: clearer candidate visibility reduced recurring queries, saving 10 hours/week for the Resourcing team.

 White clock

Performance impact

Return to green rating

Time-to-recruit recovery: first return to green SLA rating (≤37 days) in Dec 2024, sustained from March 2025 despite staffing volatility.

Latest reported performance ranges 36–37 days, down from 45–49 days pre-Jobtrain.

Increased capacity

Scalability and resilience: the automation and dashboards in Jobtrain allowed teams to manage higher caseloads during temporary resourcing gaps.

 Bar chart and arrow

Time-to-recruit reduced by 40%.

To achieve ‘green rating’, consistently exceeding the 37‑day NHSE SLA target from March 2025.

 Fast clock

109 hours per month saved across the trust.

Saving an additional £24,000 per year.

 Hand holding a clock

50% reduction in admin time.

Thanks to a uniform, visible and auditable workflow.

 Stopwatch and check mark

66% reduction in processing time

per contract, saving 28 hours/month at planned starter volumes.

550+ candidates

in new Talent Pools (A&C, HCA, general interest).

500+ hiring managers trained

with training rated at 4.5 out of 5.
Two hands shaking in agreement in front of a contract Magnifying glass and a person Star rating

Experience: users, managers and candidates

Legacy score
(out of 5)		 Our score
(out of 5)
Resourcing team
Ratings for key tasks (training resources, compliance, communications, sign-off and contracts) improved.

What they value most: Everything in one place, faster tracking via visual aids and enhanced reporting for proactive workflow management.

 2.2 to 3.5 4.1 to 4.8/5
Onboarding Officers
Marked improvements across drafting, scoring, interview logistics, checks and central onboarding, crediting speed, simplicity and “all-in-one” flow. 1 to 2.8 3.6 to 4.8
Candidates
Describe the process as “easy, efficient, simple.” Highest scores in application and communications, with overall satisfaction being at 4 out of 5 and improved visibility of compliance progress. 2 4.4
Hiring managers
Clearer visibility from logical dashboards and process flow; “everything in one place” and time reduction cited frequently. Constructive asks led to shorter micro-learning videos and refined shortlisting / interview guides.

What the Resourcing team said

What the Onboarding Officers said

What Hiring Managers said

What candidates said

Why it matters for NHS Trusts

The Jobtrain ATS demonstrates a repeatable route to faster, safer and cheaper hiring in the NHS:

  • Cashable savings from role consolidation and legacy admin removal.
  • Operational savings measured in hours reclaimed every week.
  • Fewer queries, fewer errors, stronger assurance through unified workflows and audit trails.
  • Better experience for candidates and clinicians, improving conversion and onboarding readiness.

What’s next

  • Extend redeployment workflows to protect retention and reduce agency reliance.
  • Work with Jobtrain on delivering a new streamlined solution for resident doctor allocations, fully integrated with both TIS and ESR.

About Jobtrain

Jobtrain is the trusted, leading edge applicant tracking system built for the NHS. Designed to streamline recruitment with intelligent automation, reduce time-to-hire and ensure full NHS compliance. It empowers over 30 NHS organisations (including the whole of the NHS in Scotland) to attract, assess and hire healthcare talent efficiently.

With intuitive automation, both powerful and flexible reporting (including automated WRES, WDES and NHSE time to hire reports), a seamless link to NHS Jobs and a 360°real-time ESR integration, our applicant tracking system helps NHS recruitment teams cut costs, reduce agency reliance and improve candidate experience. We provide the data-driven insights and practical tools needed to future-proof recruitment in an ever-challenging NHS workforce landscape.

NHS LP candidate experience on screen and mobile

“We’re seeing true transformation happening in real-time and Jobtrain is allowing us to do that. The flexibility of the system, the customisation, it’s all been transformational.”

NHS-Leicestershire-jobs-mobile

Leicestershire Partnership NHS Trust partnered with us in 2023. Much like our other NHS partners, we’re proud to work with them on their recruitment initiatives, configuring our Jobtrain ATS to help with volume recruitment, onboarding key staff and more!

They work alongside schools, local hospitals, GP practices, social services and other local authority departments such as housing and education, as well as working with voluntary organisations and local community groups, in order to achieve their goals and ensure that anyone they care for is treated to the highest possible standard.

“Overall, having everything be Electronic Forms has been a game-changer already. Consolidating multiple systems and bringing recruitment online into one system has been revolutionary so far.

You and your team’s passion and desire to work with us has really came across.”


How Jobtrain supports the NHS

NHS Recruitment Reset: How Leicestershire Partnership NHS Trust and The Princess Alexandra Hospitals are transforming recruitment.

 

How we support your NHS organisation

If you’re looking to revolutionise your recruitment process and accomplish more with less effort, get in touch to learn how our ATS can help by:

  • Streamlining workflows
  • Advancing ED&I goals
  • Enhancing compliance and reporting
  • Future-proofing your organisation

Book a call