The data
What does good candidate experience actually look like?
55%
of jobseekers say written content is the biggest influence on whether they apply
68%
of applications are now submitted on mobile — rising above 80% in social care and transport
59%
of candidates say accessibility tools directly affect whether they complete an application
Source: Jobtrain Talent Insights Report Q1 2026 – 20,000 vacancies and 12,500 jobseeker survey responses across 18 UK sectors
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“Since using Jobtrain, we’ve cut our time-to-hire to under 3 weeks. Jobtrain has helped to automate a lot of the ‘busy work’ which means we can give more time to guiding candidates through the full process. The human element is so important to us.”
Kerri Bellingham & Denise Elder, Recruitment Advisors — Cornerstone, Scottish social care charity
Previously averaging 90 days from interview to start date.
When we audit your process, we look at it through candidates’ eyes – not the hiring manager’s.
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The blind spot
Why do organisations use this audit?
Relying on internal judgment to assess your own recruitment process has a natural blind spot: you already know how it works. Candidates do not.
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“I was concerned with the quality of applications we were receiving and the experience we were giving candidates wasn’t helping this. Candidates were asked to fill out the same long and detailed application form, regardless of if they were applying for a Waterway Operative or for Chief Executive. It was a one size fits all application form, and this was likely excluding candidates from applying.”
Scottish Canals
We’ve developed the audit using experience from candidate experience panels across the UK and Ireland, combined with JobBrain™ — our performance data engine tracking recruitment outcomes across sectors — so every recommendation is grounded in what actually works, not generic advice.
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