Chester Cathedral: digital recruitment transformation for charities

The recruitment challenges at Chester Cathedral

Before implementing JTGO as their first applicant tracking system, Chester Cathedral’s recruitment was weighed down by obstacles. Heavily reliant on manual, paper-based systems, it was slow and inefficient for both candidates and hiring teams. Job adverts were time-consuming to set-up and often easily missed by candidates, complicating and slowing down the recruitment process further.

Managing applications became a mammoth task when the quantity of candidates became an issue. Too many unqualified candidates applied, creating an admin burden for staff. Communication with candidates and referees was also managed manually – a process of countless phone calls and emails that ate into valuable time.

What changed with JTGO?

Since using JTGO, Chester Cathedral has made some significant improvements to their recruitment processes:

• A centralised system: All recruitment activities have been brought together under one platform. This gives hiring managers a single, streamlined space to manage everything from posting vacancies to reviewing applications.
• Automation = efficiency: Manual tasks, like checking references and assessing candidate eligibility, are now automated, saving time and reducing human error.
• Support at every step: Accessible video guides, online resources and help on the end of the phone have ensured JTGO is easy to navigate for all staff, whether they’re fully computer literate and desk based staff, to those with more limited computer skills.

Tailored to the needs of a charity

For a charity like Chester Cathedral, staying within budget was critical. JTGO offered a cost-effective solution without compromising on functionality, making it an ideal fit. Its user-friendly design also ensures all staff can use it comfortably, regardless of their computer skills.

Throughout the short implementation process of JTGO, our team provided hands-on support, offering guidance, recruitment expertise and troubleshooting to ensure a smooth transition.

The results

The changes that using the JTGO ATS has brought to Chester Cathedral’s recruitment processes have been transformative. By addressing the challenges they faced with tailored solutions, JTGO has helped them save time, reduce admin burdens and provide a more professional and engaging experience for candidates.

Chester Cathedral’s story is a testament to how the right tools can make recruitment easier, even for smaller organisations with limited resources.