Jobtrain and Nord Anglia Education:
Supporting an existing client to drive change and expand globally

Why did Nord Anglia choose to use an Applicant Tracking System (ATS)?

Nord Anglia is a world leader in private education schools in the world, educating 17,000 pupils in their range of schools across all the major economies of Europe, North America, Middle East and Asia.

In autumn 2013, Jobtrain secured an extended contract to supply Nord Anglia with a global solution to support their recruitment activity worldwide, extending an already successful partnership that started in 2007.

In the middle of 2013, Nord Anglia acquired competitor WCL and in doing so acquired all of WCL’s schools across the USA, Middle East and Europe. Whilst operating successfully with Jobtrain for over 6 years, the acquisition forced a review of systems across the two organisations.

Embarking on this new chapter, Nord Anglia expressed 3 clear goals for recruitment:

  1. One system for both companies across the globe.
  2. A seamless brand experience between the new company careers site and Jobtrain.
  3. A desire to drive more pro-active sourcing and involve the line and/or get the line doing more through the online recruitment system.

In July 2013, Jobtrain was formally evaluated against a number of other candidate management systems on the market and succeeded in being retained as the online recruitment software for the now larger organisation.

It was also decided that Nord Anglia would upgrade from Jobtrain 4 to Jobtrain 5, add further modular functionality and rebrand the candidate facing website portal to the system.

Example of Nord Anglia Education's candidate homepage

Example of Nord Anglia Education’s candidate homepage

What did Nord Anglia want the applicant tracking system to provide?

Nord Anglia’s Jobtrain applicant tracking system consists of the following functionality:

  • Fully Branded Candidate Recruitment Portal
  • Social Media Integration (post your jobs to company Facebook, Twitter, LinkedIn)
  • Tailored Online Application Forms
  • Pre Screening Forms (e.g. ‘killer questions’)
  • HR/Recruiter Workspace
  • Full Workflow Management
  • Integrated Communication Hub (email and letter with mail merge and automation)
  • Detailed Activity History (for jobs, candidates and users)
  • Flexible User Profile Administration
  • Talent Management Suite (Talent Pools, Job Alerts and Active Candidate Alerts)
  • Search Tools (including saved searches for Candidates, Jobs, Talent Pools and Job Alerts)
  • Document Library (for storing location maps, job specifications etc
  • Reporting (including Graphical reporting and excel download)
  • Internal Talent Portal (for employees)
  • Hiring Manager Access and Support
  • Scored Assessment Forms (for scored forms and manager sifting forms)
  • HR Software Integration (an existing interface with JDE)
  • Online Calendar Interview Booking (candidates can book themselves in for interview online)
  • Online On-boarding and New Starter Forms (users can generate offer letters, contracts and on-boarding documents and candidates can review and accept offers and documentation online)

N.B. You can read more about all this functionality and more in our “How Jobtrain works for you” graphic.





What implementation challenges did Nord Anglia face?

With a decision reached and instruction given in the August, Jobtrain needed to migrate Nord Anglia to the new platform, add the new modules, rebrand the candidate portal, configure new processes and deliver training to client users before November – traditionally the start of the busiest recruitment period in this sector, with all recruitment for the following academic year needing to be finished by February!

It was acknowledged that there would be challenges to meet, on both Nord Anglia’s and Jobtrain’s parts:

  • Maintain business continuity.
  • Assimilate a whole new workforce into the organisation.
  • Training new and existing workforce each spread across differing time zones.

What factors made implementation of the applicant tracking system successful?

Strong communication between Jobtrain and Nord Anglia was key throughout, from the project planning phase through to completion. Careful and thorough planning meant work could be scheduled at times of least impact and that a programme of stakeholder communication could be delivered with confidence.

Jobtrain’s tried and tested methodology for migrations meant it was completed without issue.

The highly modular approach of the Jobtrain online recruitment solution meant the new functionality could be easily switched on simultaneous to the migration and rebranding taking place outside of business hours. This meant the migration was delivered first time without issue and with no impact on the business.

The highly flexible self-service configuration tools within Jobtrain also gave Nord Anglia the control to make changes and additions to data and labels without the need for technical help from Jobtrain.

How did you manage to train other users in the system and to get their ‘buy-in’?

New training materials, and a jointly delivered programme of online training sessions (training sessions were scheduled to take into account the differing time zones) enabled the new system and its features to be easily demonstrated to all client users.

Feedback from new employees demonstrated that the systems user friendly layout made it easy for them to quickly learn the system and get recruiting straight away at full speed.

The new functionality along with the training has enabled both recruitment and line managers within Nord Anglia to do much more in Jobtrain. Line managers are more involved than ever before in setting up vacancies, screening, short-listing, and talent pooling.

Implementing a new way of recruiting

Jobtrain also helped support a new strategy by Nord Anglia’s Recruitment Manager to implement a fundamentally new way of recruiting.

With all vacancy advertising periods, shortlisting and interviewing coordinated globally and culminating in a week of assessment centres mean all appointment decisions could be finalised in one go. This approach allowed for less wastage in terms of time and candidates; reduced inadvertent competition between the school for the same pipeline by coordinating and streaming candidates according to best fit; and adding strong candidates who missed out this time to talent pools for future vacancies, which is also helping to reduce timescales and sourcing costs. Feedback from both candidates and recruiters has been extremely positive meaning this model will be adopted in future.

We’d love to hear from you!

If you like what you’ve read and want to find out more about Jobtrain’s applicant tracking software, please drop us a line by completing the short form at the bottom of this page or call us on 01565 818234.

“We’ve enjoyed a very successful partnership with Jobtrain as our ATS provider for 6 years.

It made sense for us to take the opportunity benchmark other suppliers against Jobtrain and we undertook a formal tender process. We found Jobtrain to be the most logical and easy to use system we reviewed and this coupled with its scalability and excellent support service made the decision a very easy one to make. Jobtrain is already used across Europe, the Middle East and Asia and we’ve now rolled out Jobtrain across the USA and we’re very happy with the results!”